With over 16 years of distinguished experience in the hospitality industry, El Mehdi Khei stands out as an influential leader dedicated to luxury and lifestyle hotels, serviced residences, and beach resorts. His career trajectory showcases a versatile expertise across Rooms Division, Food & Beverage operations, customer service, sales and marketing, revenue management, and finance — all pivotal elements driving exceptional guest experiences and operational excellence.
Currently serving as the Hotel Manager at Ennismore’s flagship property in Dubai since November 2023, El Mehdi brings a wealth of knowledge, strategic insight, and a passion for innovation. His role involves overseeing daily operations while championing initiatives that enhance service quality, staff development, and sustainable business practices.
Prior to this, he played a transformative role at Emaar Hospitality Group, managing Vida Beach Resort and leading the Address Skyview as Director of Operations. His strategic leadership contributed significantly to operational efficiencies and elevated guest satisfaction scores. Recognized for his ability to blend business strategy with hands-on operational management, El Mehdi effectively navigated the challenges of hospitality during dynamic market conditions.
El Mehdi’s leadership journey also includes spearheading front office and housekeeping teams, pre-opening major properties, and managing client engagement. His commitment to staff development is notable, consistently nurturing talent and fostering a culture where innovation and quality thrive.
An Executive MBA candidate at Les Roches, El Mehdi continuously invests in his education to keep pace with evolving industry trends. His certifications in Self-Determination Theory and Hotel Distribution Fundamentals further underscore his dedication to mastering both the human and commercial dimensions of hospitality.
El Mehdi has been honored with multiple awards recognizing his industry impact, including the prestigious “Rising Star of the Industry 2021” by Hotel & Catering News ME, the “iLead Program” winner at Emaar Hospitality Group, and “Leader of the Quarter” at The Address Hotels + Resorts.
Known for his dynamic leadership style, El Mehdi embraces quality innovation and high-impact process improvements. His vision ensures that every guest encounter surpasses expectations while empowering teams to excel.
In the fast-paced world of upscale hospitality, El Mehdi Khei exemplifies a leader who balances operational expertise with strategic foresight and a heartfelt commitment to people. His story is an inspiring testament to what dedication, continual learning, and passion can achieve in driving hospitality excellence.