Karolina Paliszewska: Steering Excellence as Multi-Property General Manager in Dubai

Karolina Paliszewska is a results-driven, people-centric leader who commands the helm of three key Marriott properties in Dubai: Delta Hotels by Marriott Jumeirah Beach, Four Points by Sheraton Sheikh Zayed Road, and Four Points by Sheraton Bur Dubai. As Multi-Property General Manager, she plays a pivotal role in shaping the direction, performance, and culture of these hotels, combining strong commercial acumen with a passion for guest experience and team empowerment.

Driving Transformation Across Key Properties

Over the past year, Karolina has overseen significant transformations at all three properties. Her strategic oversight ensures these renovation projects not only enhance aesthetics but also drive operational efficiency and asset value.

  • Four Points by Sheraton Sheikh Zayed Road is undergoing phased renovations of guest rooms and public areas, alongside an exciting repositioning of the iconic Level 43 Sky Lounge.
  • Four Points by Sheraton Bur Dubai is actively enhancing its facilities while maintaining consistent guest satisfaction.
  • At Delta Hotels by Marriott Jumeirah Beach, Karolina is shaping the next phase of upgrades with a clear long-term vision to uphold guest experience, brand standards, and commercial strength.

A Champion of Culinary Excellence

A strong advocate for culinary excellence, Karolina has revitalized food and beverage offerings across her portfolio. Through refreshed dining concepts, engaging activations, and enhanced menus focused on personalized and consistent service, she has driven growth in guest loyalty and F&B revenue.

Sustainability as a Guiding Principle

Sustainability is central to Karolina’s leadership ethos. Guided by Marriott’s Serve360 platform, she has championed reductions in single-use plastics, improvements in energy and water use, and increased local sourcing for food and beverage operations. These sustainability initiatives are embedded culturally to inspire collective responsibility among staff.

The Heart of Success: A People-First Approach

At the heart of her success is Karolina’s people-first leadership style. She cultivates a high-performance culture built on trust, accountability, and recognition. By empowering department heads and managers to think creatively and make decisions confidently, she has enabled cross-property collaboration and supported numerous internal promotions.

Karolina’s leadership philosophy centers on adaptability, empathy, collaboration, big-picture thinking, and continuous learning.

Delivering Results and Looking Ahead

Navigating the complexities of managing multiple properties, often during active refurbishments, Karolina consistently delivers positive business outcomes. Under her leadership, revenue growth, guest satisfaction, team engagement, and online reputations continue to improve, showcasing her ability to balance operational challenges with strategic vision.

As she guides major refurbishments and food and beverage advancements through 2025 and beyond, guests can look forward to modernized spaces, innovative dining concepts, and refreshed experiences designed for comfort, style, and memorable stays.

Karolina Paliszewska’s blend of international expertise, strategic insight, and compassionate leadership distinguishes her as a transformative force in Dubai’s competitive hospitality landscape where she continues to set new benchmarks for luxury service, sustainability, and authentic guest experiences.