At just 26 years old, Pratik Kachroo is making remarkable strides as a young leader in the Middle East hospitality industry. A proud graduate of the prestigious Glion Institute of Higher Education with a Master’s in International Hospitality Business Management, Pratik combines academic excellence, strategic foresight, and sharp operational acumen with a relentless drive to create lasting impact.
As the Cluster Director of Operations for Khamas Hospitality, Pratik oversees a diverse portfolio of six hotels in the UAE and two international properties, in addition to two pre-openings and one pipeline project. His portfolio features distinguished brands such as Marriott, Accor, Hilton, and Ennismore, as well as standalone properties including Seaview Hotel, Royal Ascot, and Ascott. Internationally, he also manages renowned landmarks such as Thornbury Castle in the United Kingdom and Grand Hotel Campione in Italy. Since taking up this role, he has spearheaded transformative improvements in commercial performance and guest satisfaction, positioning Khamas Hospitality as a market leader in a highly competitive environment.
Across Khamas Hospitality’s portfolio, Pratik has implemented initiatives that have significantly elevated guest satisfaction, service quality, and profitability. His strategic interventions revitalized key F&B outlets and sales strategies, drove consistent year-on-year revenue growth, and enhanced operational efficiency. These efforts have not only strengthened commercial performance but also improved the group’s positioning within the highly competitive Dubai market.
Pratik’s impact extends far beyond the region. At Thornbury Castle in the UK and Grand Hotel Campione in Italy, he orchestrated remarkable turnarounds by elevating F&B operations and activating exclusive events. His leadership helped secure prestigious accolades, including a Michelin Key and the “Bedroom of the Year” award, reflecting his disciplined focus on operational excellence.
He also played a pivotal role in the successful pre-opening and launch of Mama Shelter Dubai, the region’s flagship lifestyle property under this brand. Working closely with Ennismore, developer Kappa Acca, and Khamas Hospitality’s owners, Pratik ensured that brand vision, operational standards, and commercial strategies were seamlessly aligned, delivering an impactful market debut.
Currently, Pratik is overseeing three additional projects: the first Ritz-Carlton Residences in Business Bay, Marriott Residences in JVC, and a forthcoming mega project in Dubai South. He leads brand partnerships, pre-opening readiness, and team development with a hands-on approach, ensuring long-term sustainability and excellence from the ground up.
What truly sets Pratik apart is not just his impressive track record but the pace, humility, and foresight with which he delivers results. At an age when many are still finding their footing, he is already shaping the future of hospitality in one of the most dynamic markets in the world. Nominated for Hotelier Middle East’s Young Hotelier of the Year 2025 award, Pratik embodies a new generation of leadership—innovative, strategic, and relentlessly committed to excellence. His journey is only beginning, and the impact he is creating promises to define hospitality for years to come.
